Refund policy
At Rancher’s, we are committed to ensuring your satisfaction with our products. Please review our policy below:
Returns
Due to the nature of our product, we are unable to accept returns. Food items cannot be resold once shipped to ensure the safety and quality of our products.
Refunds
We offer refunds under the following circumstances:
- Before Shipping: If you need to cancel your preorder, refunds can be requested up to the point of shipping.
- Item Not as Described: If your order arrives damaged or does not match the description provided, please contact us within 7 days of delivery for a resolution.
To request a refund, please email us at info@rancherschips.com with your order number and a brief description of the issue.
Thank you for supporting Rancher’s Reserve! We’re excited to bring you a product we stand behind and are happy to assist with any concerns.
